Privacy Policy

Effective date: April 6, 2026

1. Overview

This Privacy Policy explains how KeyPay L.L.C-FZ, operating under the brand name KeyPay, collects, uses, stores, discloses, transfers, and otherwise processes personal data in connection with the website located at https://keypay.pro and related website inquiry channels.

This website is intended primarily for business users, prospective merchants, partners, and other professional contacts seeking information about KeyPay or wishing to submit a business inquiry.

2. Data Controller And Contact Details

The data controller for the purposes of this website is:

KeyPay L.L.C-FZ
Licensed payment service provider regulated by Meydan Free Zone
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Email: partners@keypay.pro

3. Scope Of This Privacy Policy

This Privacy Policy applies to personal data collected through:

• the public website keypay.pro;
• website inquiry and contact forms;
• business communications initiated from the website;
• website security, anti-abuse, session, logging, and delivery processes required for operation of the website.

This Privacy Policy does not, by itself, govern separate merchant onboarding documentation, merchant services agreements, payment operations outside the website, or third-party websites and services that may be linked from the website.

4. Categories Of Personal Data We May Process

Depending on how you interact with the website, we may process the following categories of personal data.

4.1 Business Inquiry Data

• name;
• company name;
• contact details you choose to provide, including email address, Telegram handle, WhatsApp contact, or telephone information;
• country;
• inquiry topic;
• message content, commercial context, and other information you voluntarily submit.

4.2 Technical, Session, Security, And Usage Data

• IP address;
• page URL associated with your inquiry;
• language and locale information;
• timestamps and request metadata;
• session-related data used for form and website security;
• anti-spam and abuse-prevention records;
• limited server and mail-delivery logs required for diagnostics, fraud prevention, security monitoring, and service integrity.

4.3 Correspondence And Internal Business Records

• records of communications with you;
• internal notes reasonably required to review, route, and respond to your inquiry;
• records created for compliance, audit, legal, risk-management, or dispute-resolution purposes.

5. Sources Of Personal Data

We obtain personal data:

• directly from you when you complete a website form or contact us;
• automatically from your interaction with the website, including technical and security-related data;
• from our internal teams and service providers involved in administering, securing, or responding to website inquiries.

6. Purposes Of Processing

We may process personal data for the following purposes:

• to receive, review, and respond to your inquiry;
• to discuss potential services, onboarding, a consultation, or a custom commercial solution;
• to operate, maintain, administer, troubleshoot, and improve the website;
• to authenticate requests and preserve website integrity;
• to detect, block, prevent, and investigate spam, fraud, malicious activity, and unauthorized access;
• to keep internal business records;
• to comply with legal, regulatory, audit, sanctions, anti-money laundering, risk-management, law-enforcement, and similar obligations;
• to establish, exercise, or defend legal claims and contractual rights.

7. Legal Bases For Processing

Depending on the context and applicable law, we may rely on one or more of the following legal bases:

• your consent, where you voluntarily submit an inquiry and request a response from us;
• steps taken at your request prior to entering into a potential business relationship;
• our legitimate interests in operating, securing, monitoring, and improving the website and handling bona fide business inquiries;
• compliance with legal and regulatory obligations applicable to our business.

8. If You Do Not Provide Personal Data

Where certain information is marked as required or is reasonably necessary for us to review or respond to your inquiry, failure to provide that information may prevent us from processing or responding to your request appropriately.

9. Cookies And Similar Technologies

The website currently uses technical mechanisms that may include necessary session cookies or similar technologies required to:

• protect forms against abuse;
• preserve session integrity;
• support temporary form state;
• implement security controls;
• prevent duplicate or unauthorized submissions.

At the time of this Privacy Policy, the website is not intended to rely as a core feature on non-essential advertising or analytics cookies. If this changes, we may update this Privacy Policy and, where required, provide a supplemental cookie notice or consent mechanism.

10. Disclosure Of Personal Data

We may disclose personal data on a need-to-know basis to:

• our employees, officers, and authorized personnel;
• hosting, infrastructure, IT, email, website support, maintenance, and security service providers;
• legal, audit, compliance, and professional advisers;
• regulators, competent authorities, courts, law-enforcement agencies, or other third parties where disclosure is required, appropriate, or prudent under applicable law or regulation;
• potential acquirers, investors, financing counterparties, or corporate recipients in connection with a merger, acquisition, restructuring, financing, or asset sale, subject to appropriate confidentiality and legal safeguards.

We do not sell personal data collected through this website.

11. International Transfers

Because we operate internationally and may use service providers in more than one jurisdiction, personal data may be accessed, stored, or processed outside your country. Where this occurs, we take reasonable steps to ensure an appropriate level of protection consistent with applicable legal requirements.

12. Data Retention

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• handling and following up on your inquiry;
• keeping business, compliance, and audit records;
• maintaining website security and investigating suspicious activity;
• satisfying legal, accounting, tax, regulatory, and risk-management requirements;
• resolving disputes and enforcing our rights.

Retention periods may therefore vary depending on the nature of the information, the purpose for which it was collected, and applicable legal or regulatory requirements.

13. Data Security

We apply reasonable technical and organizational measures designed to protect personal data against accidental loss and unauthorized or unlawful access, use, alteration, disclosure, or destruction. However, no website, transmission method, or storage environment can be guaranteed to be completely secure.

14. Your Rights

Depending on the law that applies to you, you may have the right to:

• request access to personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data, where applicable;
• request restriction of or object to certain processing;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent supervisory or regulatory authority.

To submit a privacy-related request, contact us at partners@keypay.pro.

15. Automated Screening And Anti-Abuse Measures

The website may use automated technical controls to detect or block spam, abusive, duplicate, or suspicious submissions. These controls are used for website security and service integrity. They are not intended, by themselves, to constitute a final commercial eligibility or onboarding decision.

16. Children's Data

This website is intended for business and professional use. It is not directed to children, and we do not knowingly collect personal data from children through the website.

17. Third-Party Links And Services

The website may contain links to third-party websites, platforms, or services. We do not control those third parties and are not responsible for their privacy practices, content, availability, or security. We encourage you to review their privacy notices separately.

18. Changes To This Privacy Policy

We may amend this Privacy Policy from time to time. The updated version becomes effective when posted on the website unless a different effective date is stated.

19. Contact Us

For privacy questions, complaints, or data-related requests, please contact:

KeyPay L.L.C-FZ
Email: partners@keypay.pro
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.